Our terms of service describe what For Good Causes does for you and the charities and you support, and what we kindly request of you as a user in return

Here are the key points:

  • We run a website and service that allows you to convert certain non-cash assets – for example loyalty points / miles / cashback into donations to the UK Registered charity of your choice.   
  • For this service, and the support we provide we charge a transaction fee of 10% on the donation.
  • Minimum age – If you are under 16 years of age, parental guidance is required when you use our service.
  • Data Protection – We will never share your personal information with anyone without your express permission, except where we are legally required to, or where  we need to do so to process a Gift Aid claim for you.
  • Consents – We will never send you marketing offers unless you have expressly given us your permission to do so.  And if you later decide that you don’t want us to send you any more offers, we will stop.

That’s it.   The detailed version is set out below:

Introduction

For Good Causes makes it possible for  you to make financial donations to a wide range of UK registered charities, using non-cash assets, for example,  loyalty points / miles / cashback schemes  and from value created through promotional activities where you actively consent to participation in such activities.

These terms and conditions, together with our privacy policy and our cookies policy are collectively referred to as the “Terms”.  The Terms describe the services which we provide and our obligations to you as a service provider.  They also set out certain obligations on our customers so that we can protect our website, services and brand.

The Terms also describe how we use cookies and how we collect and use your personal data including your name and contact details and details of the donations you have made.

Index

1               Information about For Good Causes

2               Version changes

3               For Good Causes services

4               For Good Causes fees and charges

5               Registering to use our services

6               Accessing our services

7               Security policy

8               Acceptable Use policy

9               Consequences of breach of Acceptable Use policy

10            Intellectual Property Rights

11            Licence

12            No reliance on Information

13            Limitation of Liabilities

14            Links to other websites and third party resources

15            Duration and Termination of services

16            Privacy and Cookies

17            General

18           Contacting us

19            Disputes and applicable law

These Terms set out the basis of your use of our services and website and are legally binding.  You will be asked to acknowledge that you have read and accept The Terms before being able to use our services, and we recommend that you print and keep a copy of the Terms for your future reference. If you are in any doubt about the meaning of any of the terms and conditions contained within The Terms, then you should seek independent advice before you accept them.

Details of our services are described in Section 3 of the Terms.  Save as set out in the Terms, your use of our website and services is at your own risk.  Whilst we take reasonable care to ensure that our website and services are reliable, accurate, current and complete, our website and services are provided ‘as is’ We do not accept liability for the accuracy or completeness of any website content or content provided as part of our Services. We do not accept liability for any errors or omissions or for the content becoming out of date. Certain features of our website will rely on data provided by you in order to generate output. We recommend that you confirm the accuracy and completeness of any content before relying on it.  

References in these Terms and on our website to “we”, “our” or “us” are references to For Good Causes Ltd and/or (where the context permits) our third party service providers together with their subcontractors. References to “you” and “your” means each natural or legal person who uses our website and/or services.

1. Information about us

1.1    Our website and services are operated and owned by For Good Causes Ltd, For Good Causes Ltd is a limited company registered in England and Wales under company number 10397971. Our registered office is at First Floor, 1 Cottesbrooke Park, Heartlands Business Park, Daventry, Northamptonshire, NN11 8YL. Our data controller registration number is ZA226218 and you can check our registration on the Data Protection Public Register by visiting https://ico.org.uk/ESDWebPages/Entry/ZA226218.

1.2    Your contractual relationship in relation to our website and services is at all times with For Good Causes Limited and not with any of our affiliates, third party service providers or their subcontractors.

2. Changes to these terms on our website

2.1    We may change these Terms at any time. We will notify you of any such changes by posting a notice on our website or through the Services, or in any other manner we deem appropriate. Your continued use of our website or our services will confirm your acceptance of the revised terms.

2.2    We may update our website and services from time to time, and may change the content at any time. Please note that any of the content on our website may be out of date at any given time, and we are under no obligation to update it.

2.3    Please check this page from time to time to take notice of any changes we have made, as they are binding on you.

3. For Good Causes services

3.1    We are committed to helping you support the UK registered charities of your choice, using non-cash assets, for example,  loyalty points / miles / cashback schemes  and from value created through promotional activities where you actively consent to participation in such activities.

3.2    On your acceptance of these Terms and our acceptance of your donation instruction, you engage us as a service provider to provide you with the following services:

3.2.1 Collect payment, as your authorised agent and representative, from your Loyalty / Reward / Other scheme.

3.2.2 Distribute your donation, to the charity / charities of your choice, either directly or through third party donation distribution providers.

3.2.3 Where applicable and permissible, claim appropriate tax relief (eg UK Gift Aid) on your donation and then distribute such tax relief to the charity / charities of your choice, either directly or through third party donation distribution providers.

3.2.4 Provide you with an annual statement detailing the value of your donations through FGC and any tax relief (eg UK Gift Aid) claims made on your behalf.

3.2.5 Where you have given, and have not subsequently withdrawn, your express permission, provide you with marketing offers to help you generate further income for the / charities of your choice.

Please note that all costs for the processing and distribution of your donations, tax relief claims and annual reporting are paid for by us, for which we make a percentage deduction from your donation as detailed in Fees and Charges.

3.3    Certain parts of our Services are supplied to us by our third party service providers such as Charity Donation Distribution Providers. To undertake ID validation and to provide our Services we need to share information collected from you with our service providers, as further detailed in our Privacy Policy.

3.4    YOU ACKNOWLEDGE AND AGREE THAT WHEN WE SHARE YOUR PERSONAL DATA TO ENABLE OUR THIRD PARTY SERVICE PROVIDERS TO UNDERTAKE THEIR SERVICES, WE ARE DOING SO AS YOUR AGENT AND REPRESENTATIVE. YOU AGREE THAT THIRD PARTY SERVICE PROVIDERS SHALL BE ENTITLED TO RELY ON THE FOREGOING AUTHORISATION AND AGENCY GRANTED BY YOU.

3.5    You will only receive annual statements on your donations and any applicable tax relief while you remain an active user of our Services. You will cease to be an active user if you do not log in to your account for more than 36 months. We will be entitled to stop providing you with annual statements and close and delete your account if you do not log in to your account in any 36 month period. Before we end provision of our website and services and close and delete your account we will send you an email to alert you of our intention to do so. To resume the service, simply log in to your account within one month of receipt of the email alert.

3.6    Where you have given, and have not subsequently withdrawn, your express permission, we may  identify and provide you with marketing offers to generate further income for the / charities of your choice. We aim to present only competitively priced offers, however we strongly recommend that you thoroughly review any marketing offers that you receive to ensure that they are appropriate and competitively priced for your specific needs.

3.7    We do not charge you for the use of our website or our Services. However, we do deduct a percentage of donations and tax relief claims to cover the cost of our services as set out above.  Details of our deductions are set out in Section 4: For Good Causes fees and charges.

3.8    Any information provided to you as part of our Services is only as accurate, complete and up to date as the information supplied to us by you, and your Loyalty / Reward / Other schemes. We do not check the information we receive from third parties for accuracy or completeness, and we do not assume responsibility for the timeliness, accuracy, deletion, non-delivery or failure to store any user information, communications or personalisation settings except as required under English law.

3.9    If you have a query or dispute in respect of our website or services, please contact us directly using the details provided in section 18 headed “Contact Us”. If the query or dispute relates to any information we have obtained from a Loyalty / Reward / Other scheme or third party service provider, we may refer the query or dispute to them if we deem appropriate.

3.10 If you chose to apply for a product or service related to a marketing offer made to you under Section 3.6 above, the product / service provider may apply specific terms and conditions associated with the use of that product / service.  Those terms and conditions apply to you and to the product / service provider. For Good Causes is not a party to those terms and conditions and they are neither related to nor impact on these Terms.

4. For Good Causes fees and charges

4.1    You will not be charged directly for the use of our website or services.   We apply a percentage commission on donations you make and any tax relief reclaimed. This percentage is currently set at 10% to cover our operating costs and profit margin.

4.2    Where you have given, and have not subsequently withdrawn, your express

permission under Section 3.2.5 for us to provide you with marketing offers to generate further income for the / charities of your choice, For Good Causes will not make a deduction from the associated charitable donation / income but may receive incremental fees directly from the product / service provider

5. Registering to use our services

5.1    Use of our services requires you to register through our website, which includes verification of your name and contact details, confirm the beneficiary and value of your donation, confirm whether you are eligible for a tax relief claim, register your consent to our providing our services and processing and holding your personal data. You will also be offered the option to give your express permission for us to provide you with marketing offers to generate further income for the / charities of your choice.

During this process you have the opportunity to review and receive a copy of these Terms, including our Privacy Policy and Cookies Policy, and by registering for an account you confirm your acceptance of them.

6. Accessing our services

6.1    These Terms govern your access to and use of our website and the information available on it, including information you provide and that we collect on your behalf and facilities and services offered through our website.

6.2    If you are under 16  years of age, parental guidance is required when you use our website and any services provided through it.

6.3    You may access and use our website and our services only for your personal use on your own behalf and not on behalf of anyone else.

6.4    When using our website or our services you must comply with the provisions of our Acceptable Use Policy as set out in section 8 below. Your right to access our website or use our Services will terminate automatically if you breach any of the provisions of our Acceptable Use Policy.

6.5    IF YOU CHOOSE TO ACCESS OUR WEBSITE FROM A LOCATION OUTSIDE OF THE UK, YOU ARE RESPONSIBLE FOR COMPLIANCE WITH LOCAL LAWS RELATING TO SUCH ACCESS, INCLUDING VIEWING OR USING THE CONTENT OF OUR WEBSITE, IF AND TO THE EXTENT LOCAL LAWS ARE APPLICABLE.

6.6    We do not guarantee that our website, or any content on it or provided as part of our Services, will always be available, uninterrupted or error free. Access to our website and our services is permitted on a temporary basis. We reserve the right to suspend, withdraw or restrict access to our website or our Services, or any part of it or them, at any time for any purpose we deem reasonable, without notice. This includes where we believe that you have breached these Terms, or if we consider there is or is likely to be a breach of security.

6.7    Whilst we try to keep any disruption to our website and our services to a minimum, our website and our services may become unavailable from time to time in order for us to carry out planned and unplanned maintenance and security updates. We will not provide notice of this.

7. Security

7.1    Your right to access our website and our Services is personal to you. You must not allow any other person to have access to your account or our Services using your username or password. You must keep confidential any username, password or other information you choose, or are provided with, as part of our security procedures. You must not disclose them to any other person nor keep them in any form or format that would allow them to be accessed by or on behalf of another person.

7.2    You are responsible for all use of our website and our Services when access is obtained through the use of your username and password, whether or not authorised. For your security, we recommend that you close all open browsers relating to our website on completion of your visit. Should you have any reason to believe that any of your personal or account information has been compromised or exposed to any other person, either by your own actions or the actions of others, you must immediately notify us and reset your password.

8. Acceptable use policy

8.1    You may only use our website and our services for lawful purposes. You must comply with the acceptable use policy set out in this section (the “Acceptable Use Policy”).

8.2    You must not, and you must not allow another person to, use our website (including any content or materials thereon) or our Services:

8.2.1 To obtain or attempt to obtain unauthorised access to or interfere with, damage or disrupt any part of our website, any computer systems, equipment, software or networks on or through which our website is stored or operated;

8.2.2 To modify, adapt, decipher, decompile, disassemble or reverse engineer any of the software comprised in or in any way making up a part of our website or services provided by our website;

8.2.3 To scrape, reproduce, duplicate, copy, modify, distribute, publish, resell or transmit any element comprised in our website, including any software comprised in it, the content or the services provided through it;

8.2.4  To use any technology or processes of any kind to access, acquire, copy, monitor, navigate or search our website or any portion thereof (including the use of data mining, robots or similar data gathering and extraction tools); or

8.2.5  In any way that is not authorised by us or is detrimental to us or our third party service providers.

8.3    You must not, and you must not allow another person to:

8.3.1 Knowingly transmit any data, send or upload any material that is corrupt or contains viruses, Trojan horses, worms, logic-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware or perform any act that would cause our website to become unavailable for use by others (including via any form of denial-of service attack);

8.3.2 Access without authority, interfere with, damage or disrupt any part of our website, any software, the server or other equipment or network used in the provision of our website (including where owned or used by any third party).

8.4    Breach of these above two requirements is a criminal offence under the Computer Misuse Act 1990. We will report any such breach and disclose your identity to the relevant law enforcement authorities.

8.5    You will fully cooperate with us where any law enforcement authorities, regulators or court order requests or directs us to disclose the identity or locate anyone using our website or our services in breach of this Acceptable Use Policy.

9. Consequences of breach of the acceptable use policy

9.1    We may monitor and log user activity, and any material contributed by users, for security purposes and in order to identify any actual or potential misuse of our website or our Services.

9.2    Failure to comply with our Acceptable Use Policy constitutes a material breach of these Terms.

9.3    If we have reason to believe that you have, or you are likely to, use (or allow another person to use) our website or our Services in breach of our Acceptable Use Policy, we may take such action as we reasonably deem appropriate including: immediate, temporary or permanent withdrawal of your right to use our website or associated services; legal proceedings against you; and/or disclosure of such information to law enforcement authorities or regulators as we reasonably consider is appropriate.

10. Intellectual property rights

10.1 All intellectual property rights in our website, in the material published thereon and in its component systems are owned by, licensed or sub-licensed to us. All content on our website is subject to copyright with all rights reserved.

10.2 Images, trademarks and brands are also protected by intellectual property laws and may not be reproduced or appropriated in any manner without permission of their respective owners.

10.3 You must not modify, adapt, copy, download or post material from our website nor store any part of our website in any other website or include it in any public or private electronic retrieval system.

10.4 You must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text or explanation.

10.5 If you print off, copy, download or post to social media any part of our website in breach of these Terms you must, at our option, return or destroy any copies of the materials you have made.

11. Licence

11.1 You licence us to use any information, data, materials or other content (collectively “Content”) you provide to us through our website or that we obtain on your behalf as part of the services we provide (such as your personal data) and you agree that we can use, modify, display, distribute and create new material using the Content so that we may provide our Services to you and for any other purposes set out in these Terms, including our Privacy Policy.

12. No reliance on information

12.1 The content on our website and any information provided to you as part of our Services is provided for general information only. It is not intended to amount to advice on which you should rely.

12.2 Any decisions to apply for products and / or services offered to you in accordance with Section 3.2.5 above, are purely your own choice. Please therefore ensure that you have fully read and understand any relevant information, such as the product or service provider’s terms and conditions. You may wish to consider obtaining professional or specialist advice before taking, or refraining from taking, any action on the basis of the products and / or services promoted to you under Section 3.2.5.  The providers of such products and / or services may use their own criteria in making decisions about you.

13. Limitation of our liability

PLEASE READ THE PROVISIONS OF THIS SECTION CAREFULLY, AS THEY EXCLUDE OR LIMIT OUR LIABILITY FOR ANY LOSSES SUFFERED BY YOU IN CONNECTION WITH YOUR USE OF OUR WEBSITE AND OUR SERVICES.

13.1 Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, any duties or liabilities that we owe to you under the Financial Services and Markets Act 2000 or the rules of the Financial Conduct Authority, nor any other liability that cannot be excluded or limited under applicable law.

13.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our website, any content on it or services accessed through it, whether express or implied.

13.3 We will not be liable to you or any third party for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

13.3.1  Use of, inability to use or unavailability of, our website (or any part of it), websites linked thereto, or our Services;

13.3.2  Any products, data, information or services purchased or obtained or messages received or transactions entered into, through or from the services obtained or accessed through our website including use of or reliance on any content displayed on or made available through our website;

13.4 We shall only be responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence. Loss or damage is foreseeable if it is an obvious consequence of our breach or if they were contemplated by you and us at the time you accepted these Terms.

13.5 We are not responsible for any products or services provided by third parties. Those products are governed by separate terms and conditions of supply. You agree that we are not responsible or liable for any loss or damage you may suffer or incur in connection with any such product or service, or the terms and conditions applying to any contract you enter into with any third party in relation to any product or service, or for any acts, omissions, errors or defaults of any third party in connection with any product or the applicable terms and conditions.

13.6 It is your responsibility to seek independent advice or otherwise satisfy yourself that you wish to apply for, take out, cancel, exchange or request a change to a product or service before doing so.

13.7 We do not accept any liability or provide any guarantee with respects to your eligibility for or success in obtaining products or services promoted to you under Section 3.2.5 above.

13.8 Although we take all reasonable steps to protect our systems using virus checking software, please note that any content downloaded from our website is at your own risk. We do not accept liability for any loss or damage that you suffer as a result of any distributed denial-of-service attacks, computer viruses, Trojan horses, worms, software bombs or other damaging items resulting from your use of our website. You are responsible for protecting your computer systems from exposure to viruses by the use of anti-virus software, firewalls and any other technical measures necessary.

13.9 Our total aggregate liability for any losses and/or damage suffered by you will be limited to the greater of £100 or the amount deducted by us in fees from your donations in the previous six months.

14. Links to other websites and third party resources

14.1 Where our website contains links to other websites or resources provided by third parties, these links are provided for your information only and do not imply any endorsement by us of the linked website or resources or any related products or services.

14.2 We have no control over, and accept no responsibility or liability for, the contents of those websites or resources. It is your responsibility to check the terms and conditions of any other websites or resources you may visit and you use them and the products and/or services made available through them at your own risk.

15. Duration of our services and ending this agreement

15.1 We reserve the right at any time to terminate your agreement with us and your use of our website or any products or services contained in or obtained through our website, with or without cause, immediately upon our giving you notice in writing to the email address provided by you when you registered for your account (or any email address you subsequently provide).

15.2 Please note that if you withdraw consent to the processing of your personal data, access to our website and the associated services will be suspended or terminated.  We will keep an archived record of your personal data for a period of up to 7 years after termination (unless a longer period is prescribed by law) for the purposes of responding to legal disputes and legal or regulatory enquiries or investigations only, but will not use this data for any other purpose.

16. Privacy and cookies

Our Privacy Policy and Cookies Policy form part of these Terms. By using our website or our Services you consent and agree to the processing of your personal information and our use of cookies in accordance with those policies.  

17. General

178.1 The headings used in these Terms are for convenience only and shall not affect their interpretation.

17.2 In these Terms, unless specified otherwise, use of the singular includes the plural, use of any gender is deemed to include every gender and any reference to a person includes a corporation, a partnership and any other body or entity, and vice versa.

17.3 Use of the words, includes or including or similar words or phrases means without limitation and the use of these or similar words or phrases shall not limit the meaning of the general words.

17.4 We shall not be liable for any delay or failure to provide our Services or perform any obligation under these Terms if the delay or failure is caused by circumstances beyond our reasonable control.

17.5 Nothing in these Terms is intended to confer on any person any right to enforce any term of these Terms which that person would not have had but for the Contracts (Rights of Third Parties) Act 1999.

17.6 Each of the provisions of these Terms (or part of any provision) is severable. If any such provision is or becomes illegal, invalid or unenforceable in any respect under the law of any jurisdiction that shall not affect the legality, validity or enforceability of the other provisions of these Terms. The provision itself shall apply with the minimum modification necessary to make it legal, valid and enforceable.

17.7 Failure or delay by us in enforcing these Terms shall not be a waiver of that or any other provision of these Terms.

17.8 You may not assign any of your rights or obligations under these Terms.

17.9 These Terms (including our Privacy Policy and Cookies Policy) constitute the whole agreement and understanding between you and us in relation to their subject matter and the use of our website and our Services. Except in case of fraud, all previous agreements, understandings, undertakings, representations, warranties, promises and arrangements between you and us relating to the subject matter of these Terms or your use of our website or our Services are superseded, except as otherwise expressly stated in these Terms.

17.10   You agree that any notices and other communication may be given by us by email or posted on our website and this will comply with any legal requirement for such communications to be in writing. You also agree that any notice or other communication made in such manner will be deemed received by you 24 hours after email or posting.

18. Contact us

To contact us, please email us at help@forgoodcauses.org

19. Disputes and applicable law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with English law. The English courts will have exclusive jurisdiction to hear and determine or otherwise settle any claim, suit, dispute or action arising out of or in connection with these Terms or their subject matter or a visit to our website or use of our Services.